Privacy Policy

We may collect the following types of personal information:

• Name, contact details, and date of birth
• Emergency contact details
• Health and medical information relevant to participation in physical training
• Device information and IP address
• Payment and billing information
• Interaction and performance data from training programs and digital platforms

We collect information via:

• Website forms
• Direct communication (email, phone, text)
• Our digital training platform or app
• In-person sessions or events
• Payment systems and booking platforms

We use your data to:

• Deliver our programs and services
• Personalise training and recovery plans
• Process transactions and bookings
• Communicate updates, marketing, and administrative info
• Monitor and improve our service quality
• Ensure athlete safety and wellbeing

Health data is utilized solely to synchronize essential metrics and exercise information, providing accurate and personalised insights to support users’ health and fitness goals. All data is handled in compliance with privacy and security standards, ensuring it remains confidential and is never shared with third-party applications or services. This approach aligns with industry best practices to maintain transparency and protect user privacy.

Your information is stored on secure servers and protected with industry-standard security practices to prevent unauthorised access, modification, or disclosure. Only authorised staff have access to your personal data.

We do not sell or rent your personal information to third parties. We may share data with trusted service providers where necessary to deliver our services (e.g. booking systems, email platforms), and only under strict confidentiality agreements.

To request the deletion of your personal information from our database, you can submit a request through our in-app settings or contact form available on our platform. For such requests, please write “delete my account” in the subject line, and include your full name and email address in the message.

We will use commercially reasonable efforts to honour your request. However, we may retain an archived copy of your records as required by law or for legitimate administrative purposes.

Please note that communications you send through our platform and comments you post may not be subject to modification or deletion.

You can manage what data we collect via your browser and mobile settings. You may:

• Disable cookies through your browser
• Limit location tracking via your mobile device settings

Please note, disabling cookies or location access may affect the full functionality of our services.

You have the right to request access to or correction of your personal information. To do so, contact us at:
📧 academy@mentoringtheelite.com

We may update this Privacy Policy from time to time. When changes occur, we will revise the “Effective Date” and communicate significant updates via email or website.

For any questions or concerns about this Privacy Policy or your personal data, please contact:

Mentoring The Elite
📧 academy@mentoringtheelite.com
📍 Sydney, NSW, Australia