How we look after your athlete.
MTE's child safe, privacy, complaints and emergency response policies.
Six policies, one document. Summarised here, in full in the PDF.
Mentoring The Elite works with children and young people, so these are not boilerplate. The full text is published as one document and that document is what governs — each summary below says what its policy covers, not what it commits MTE to.
Open the full MTE Policies document (PDF, August 2025)
Child Safe Policy
MTE has zero tolerance for child abuse. The policy covers how staff, contractors and volunteers are recruited and screened — including Working with Children Checks and police checks — how children are supervised, who the Child Safe Officer is, and the legal reporting obligations when anyone forms a reasonable belief that a child is at risk.
Complaints Handling Policy
How to raise a concern and what happens after you do. Complaints involving children are investigated under this policy, and anyone who is the subject of a child-related complaint can be stood down while it is looked into.
Drug and Alcohol Policy
What is expected of members, staff and contractors on the premises, and how MTE responds when that expectation is not met.
Medical Emergency Response Policy
What happens if an athlete is injured or becomes unwell during a session — who responds, in what order, and when a parent or guardian is contacted.
Privacy Policy
What personal and health information MTE collects, why, who it may be shared with, and how to request access or correction. There is a plain-English summary of this one, including what this website specifically collects.
Social Media Policy
Guidelines for members, parents and guardians on social media use connected to MTE, and the rule that parents and guardians must not photograph or film members on the premises.
Questions about any of this
If something here matters to your decision and the document doesn’t answer it, ask. Get in touch and someone will talk it through properly.